Your portal, your week
Every client has a private order portal. Confirm next week's quantities, request extras, report issues and see invoices — all from one link.
Send us a quick introduction — it takes less than a minute.
Find my order form
Your portal link is private to your venue. Enter the email on your account and we'll send the link to it — nothing is shown on this page.
Sent. If that address is on an account, the link is on its way. Check spam if it isn't there in a few minutes.
Confirm weekly quantities
Prefilled from last week. Change what you need by Wednesday for Thursday runs.
Request extras
Event weekend? Add a one-off top-up to the same run.
Report damaged or missing items
Log it against the delivery. Rental stock is replaced at no charge.
See invoices & credits
Every weekly invoice, with any credits shown.
Common questions
When do I need to confirm my order?
By 5 pm the business day before your run. If you don't, we deliver the same as last week.
Can I change my delivery day?
Yes, subject to run capacity in your zone. Ask via the portal notes or call us.
What happens with stained or damaged linen?
We separate and re-process it. Anything unusable is reported to you, and rental items are replaced automatically.
How do I pay?
Weekly invoice by email — direct deposit or card. Terms are on your agreement.
Need a hand right now?
Operations line for existing clients, 7 am – 4 pm weekdays.
Call 0433 247 036Or email info@linenlaundry.com.au with your venue name in the subject line.